Lead the overall digital experience layer across the organization's website and global properties, defining customer journeys, interaction models, and experience strategy.
Drive user research and discovery, translating insights into practical user flows and content structures while building scalable design systems.
Combine qualitative research with analytics and experimentation to drive continuous digital improvement and connect experience decisions to business outcomes.
The company operates in the enterprise B2B technology and cybersecurity space, managing a large-scale global web ecosystem. It is a global organization that prioritizes digital transformation and customer experience.
Lead content and user experience, reporting to the VP of Product and managing a team of 4-6 across product domains and strategic initiatives.
Work in the 'Product Trio' model, embedding into leadership structures to drive strategic design direction.
Partner with Customer Success, Implementation, and Data leaders to ensure experiences meet the needs of all stakeholders.
Second Nature builds the world's first Resident Experience Platform that makes renting effortless for residents, property managers, and investors. They are a remote-first company with over 300 passionate employees, fostering a culture of diversity, inclusion, and continuous growth.
Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build.
Partner with leadership and product marketing stakeholders to ensure design concepts meet customer needs and deliver desired results.
Champion cohesion, consistency, and accessibility by delivering designs that promote the organization's experience strategy and design system usage.
WorkWave provides software solutions for service professionals to manage their businesses efficiently. They have a global remote-first team of hundreds of employees, fostering a collaborative and innovative culture.